Porto Lucien ships to customers worldwide. While shipping is not available in every country, we currently deliver to a wide range of destinations across the globe.
If your location is eligible for delivery, available shipping methods will be shown at checkout.
How long does shipping take?
Each order is carefully prepared before dispatch to ensure it arrives in excellent condition.
Orders are processed within 1–3 business days. Once shipped, delivery typically takes 5–9 business days depending on your location.
Estimated delivery time = Processing time + Shipping time
We offer complimentary shipping on orders over $100 USD, €100 EUR, or £85 GBP.
Shipping rates and available delivery options will be displayed at checkout before payment.
What is your return policy?
We hope you'll be delighted with your purchase. However, if you're not completely satisfied, you may return your item(s) within 14 days of delivery.
Returned items must be unworn, unused, and in their original condition with all tags attached.
To initiate a return, please contact our customer support team before sending your item back. We will provide you with the necessary return instructions.
Should you have any questions regarding your order, our team is always happy to assist.
How can I contact Porto Lucien?
Our customer support team is here to help. If you have any questions regarding your order or our products, please contact us at support@portolucien.com and we'll get back to you as soon as possible.
